HOW LONG DOES THE DELIVERY TAKE?Updated a month ago
STANDARD SHIPPING COSTS AND TIMES
Country/Region | Standard Transit Times | Cost |
Australia | 2-5 business days | $7 AUD |
New Zealand | 4-9 business days | $12 AUD |
United States | 4-8 business days | $13 AUD |
Canada | 4-8 business days | $13 AUD |
United Kingdom | 5-9 business days | $14 AUD |
European Union | 6-10 business days | $14 AUD |
Sweden | 6-10 business days | $14 AUD |
Switzerland | 6-10 business days | $14 AUD |
Germany | 6-10 business days | $14 AUD |
| Netherlands | 6-10 business days | $14 AUD |
Singapore | 4-8 business days | $12 AUD |
Hong Kong | 6-10 business days | $12 AUD |
Spain | 6-10 business days | $14 AUD |
France | 6-10 business days | $14 AUD |
Thailand | 6-10 business days | $12 AUD |
Taiwan | 5-10 business days | $12 AUD |
Rest of Asia | 5-10 business days | $12 AUD |
Rest of Europe | 5-10 business days | $14 AUD |
*Transit times are estimates once your order has been dispatched.
EXPRESS SHIPPING COSTS AND TIMES
Country/Region | Express Transit Times | Cost |
Australia | 1-3 business days | $8.9 AUD |
New Zealand | 2-4 business days | $30 AUD |
United States | 2-5 business days | $50 USD |
Canada | 2-5 business days | $50 CAD |
United Kingdom | 2-5 business days | $55 AUD |
European Union | 2-5 business days | $55 AUD |
Sweden | 2-5 business days | $55 AUD |
Switzerland | 2-5 business days | $55 AUD |
Germany | 2-5 business days | $55 AUD |
Netherlands | 2-5 business days | $55 AUD |
Singapore | 2-5 business days | $40 AUD |
Hong Kong | 2-5 business days | $40 AUD |
Spain | 2-5 business days | $55 AUD |
France | 2-5 business days | $55 AUD |
Thailand | 2-5 business days | $40 AUD |
Taiwan | 2-5 business days | $40 AUD |
Rest of Asia | 2-6 business days | Calculated at checkout |
Rest of Europe | 2-6 business days | Calculated at checkout |
*Transit times are estimates once your order has been dispatched.
SHIPPING POLICY
Orders are shipped from our Sydney warehouse or our international warehouse in China. Please allow 1–2 business days for processing (time doesn’t include delivery, excluding weekends and holidays). During sale periods, processing may take up to 4 business days.
We always aim to fulfil orders as quickly as possible and appreciate your understanding if delays occur, particularly during peak sales.
Once your order is placed, you’ll receive an email confirmation with your order details. If you don’t see it in your inbox, please check your spam or junk folder. If it’s still not there, contact us at [email protected]
Depending on stock availability, your order may be split into two separate shipments. Please note that once your order has shipped, we’re unable to make changes, so kindly ensure your details are correct at checkout.
If you need assistance or would like to request a change, please contact us as soon as possible at [email protected]