POINTS PROGRAM

ACCOUNTS

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ACCOUNTS & REWARDS

HOW DOES YOUR LOYALTY PROGRAM WORKS?

HOW TO REDEEM MY LOYALTY POINTS?

HOW CAN I EARN POINTS?

HOW CAN I CHECK MY EARNED POINTS?

BENEFITS OF CREATING AN ACCOUNT

FEEDBACK AND REVIEWS

HOW CAN I STAY UPDATED ON NEW LAUNCHES & RESTOCK?

HOW LONG DOES THE DELIVERY TAKE?

COUNTRIES WE SHIP TO

HOW CAN I TRACK MY ORDER?

DUTIES AND TAXES

DO YOU OFFER FREE SHIPPING?

SHIPPING POLICY

SHIPPING & DELIVERY

HOW CAN I RETURN AN ORDER?

CAN I EXCHANGE MY ORDER AFTER I HAVE RECEIVED IT?

RETURN POLICY

WHAT IS YOUR REFUND PROCESS?

I WANT TO RETURN AN ITEM I PURCHASED FROM A RETAILER

RETURN TO SENDER

MISSING PARCELS

THREAD UNRAVELING & PRODUCT CARE POLICY

RETURNS & REFUNDS

HOW CAN I CHECK IF MY ORDER HAS BEEN PLACED SUCCESSFULLY?

WHERE CAN I FIND MY ORDER NUMBER?

WHAT PAYMENT OPTIONS DO YOU OFFER?

UNSUCCESSFUL PAYMENT, WHAT CAN I DO?

DO YOU RESTOCK SOLD OUT ITEMS?

CAN I PLACE AN ORDER WITHOUT AN ACCOUNT?

WHAT IS YOUR REFUND POLICY?

HOW CAN I CANCEL MY ORDER?

IS MY ORDER SUBJECT TO ADDITIONAL CUSTOM TAXES, V.A.T, OR IMPORT DUTIES?

I HAVE RECEIVED AN INCORRECT ITEM, WHAT SHOULD I DO?

PAYMENTS & ORDERS

How To Measure Correctly

Other Brands Comparison

Hip & Chest Size Guide

SIZE & FIT

7 TIPS TO KEEP YOUR UNDERWEAR FRESH FEAT. MATT CRAWFORD

HAND OR GENTLE WASH IN COLD WATER

USE GENTLE DETERGENT AND WASH INSIDE OUT

HANG DRY IN SHADE AND CUT LOOSE THREADS

PRODUCT CARE

I HAVE A DISCOUNT CODE, HOW CAN I USE IT?

MY CODE IS NOT WORKING, WHAT SHOULD I DO?

HOW CAN I GET DISCOUNTS AND PROMOTION CODES?

DISCOUNT CODES & COUPONS

GOODS AND SERVICES TAX (G.S.T)

RISK AND TITLE

ORDERS

FRAUDULENCE

Delivery during COVID19

TERMS & CONDITIONS